August 24, 2026

HH Health Opens New Business Operations Center in Arab

ARAB, Ala. – Huntsville Hospital Health System (HH Health) and Marshall Medical Centers have opened a new 32,000-square-foot Operations Center in Arab, representing a significant investment in Marshall County and creating capacity for up to 250 local jobs.

The new facility, located at 8830 U.S. 231, will serve as a hub for a variety of nonclinical functions that support patients and health care teams across HH Health, including billing, preregistration, scheduling, customer service and accounting. Approximately 60 employees are already working from the center.

“Patient care happens in our hospitals, physician offices and clinics, but it is supported every day by dedicated teams working behind the scenes,” said Clinton Carter, chief financial officer for HH Health. “This new center is an investment in the people and resources that help make exceptional health care possible across our region. We are proud to build on that work in Arab.”

The Arab facility is only the second centralized business operations center for the nonprofit, community-based health system, which includes 15 hospitals serving communities across North Alabama and southern Tennessee. HH Health’s existing center in Madison had reached capacity, creating the need for additional space and a second location for essential business functions.

“Our teams are supporting more patients, hospitals and communities than ever before, and we needed additional space to accomplish that important work,” said David Ralston, executive director of Revenue Cycle for HH Health. “This new location gives us the flexibility we need, and I’m incredibly proud of the team that helped make it possible. The work they do every day makes a difference across our health system.”

The new center also helps keep jobs and business operations within the region rather than outsourcing those functions elsewhere, extending the local impact of HH Health and Marshall Medical Centers beyond patient care.

“This is about more than opening an office. It is an investment in Marshall County,” said Chris Rush, president of Marshall Medical Centers. “Bringing these jobs to Arab creates new opportunities for families in our region while supporting the hospitals and teams that care for our friends and neighbors. We are proud to invest locally for the future.”

HH Health is actively hiring for a variety of positions at the Arab Operations Center, with additional roles expected to be added throughout the year. To learn more or apply, visit https://careers-hhsys.icims.co....

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About Huntsville Hospital Health System

Huntsville Hospital Health System is a comprehensive network of community, nonprofit hospitals that serve as the premier provider of services and the health care safety net for more than 1.5 million people in northern Alabama and southern Tennessee. HH Health includes hospitals and related facilities in Huntsville, Madison, Athens, Decatur, Boaz, Fort Payne, Guntersville, Moulton, Red Bay, Sheffield, Scottsboro, and Fayetteville, Tenn. Total employment of Huntsville Hospital Health System is more than 22,000. For more information, visit hh.health.

About Marshall Medical Centers

Marshall Medical Centers is a nonprofit healthcare system serving Marshall County and the surrounding North Alabama region. The system includes two acute-care hospitals: Marshall Medical Center South, a 150-bed hospital in Boaz, and Marshall Medical Center North, a 90-bed hospital in Guntersville. Marshall Medical also operates a mid-campus location in Albertville, centrally located between the two hospitals, which is home to the Marshall Cancer Care Center and other outpatient services. Together, these facilities provide a comprehensive range of inpatient, outpatient, emergency, diagnostic and specialty services designed to meet the healthcare needs of the communities it serves.

Marshall Medical Centers is governed by the Marshall County Healthcare Authority and is part of Huntsville Hospital Health System, a nonprofit, community-based health system serving North Alabama and southern Tennessee. Through this affiliation, Marshall Medical combines strong local leadership and a longstanding commitment to its communities with access to the resources, technology and expertise of a regional health system.