Patient Navigators are dedicated professionals with many years of experience that personally support and educate cancer patients and their families. They are responsible for ensuring all adult patients with an oncology diagnosis receive quality care as well as comprehensive services.
The Oncology Patient Navigator has specific experience working with cancer patients, and understands how challenging the journey with that particular disease can be.
At Marshall Medical we realize that a cancer diagnosis can leave patients and families overwhelmed by the many decisions concerning treatment and care. The Oncology Patient Navigator works collaboratively with physicians and multidisciplinary teams to integrate clinical services by coordinating resources, services and support. By providing education on disease specifics and treatment options, the Oncology Patient Navigator enables informed decision-making to reduce anxiety for patients and family alike.
At Marshall Medical, the Oncology Patient Navigator's purpose is to educate, advocate for, and navigate cancer patients throughout their treatment and survivorship. One of the most important roles is to remove roadblocks to treatment, so that patients are able to keep their appointments, follow their treatment regimen, and receive the support services they need. There is no denying this is a trying time for both patients and families. With extensive knowledge of other community resources, the Oncology Patient Navigator helps to ensure that patients’ physical, psychological, spiritual, and cultural needs are met, even after discharge.
Meeting Special Needs, Filling the Gap.
- The Oncology Patient Navigator is an advocate, educator and counselor for oncology patients.
- Responsible for ensuring all adult patients with oncology diagnosis receive quality care as well as comprehensive services.
- Serves as liaison for the medical staff, patient and community.
- Available to meet with the patient at time of diagnosis or referral.
- Guides patient through referrals and treatments. Connects patient/family members to services or resources to aid in improved outcomes and quality of life, i.e.; Nutrition, Exercise, Financial Assistance, Spiritual Care, Counseling Services.
- Makes contact with patient as needed to identify potential areas of concern, both physical signs/symptoms and emotional needs, to ensure early intervention.
- Provides education and follow-up with patients prior to, during and following chemotherapy and radiation treatments.
- Facilitates the needed care at the most appropriate and convenient location.
- Facilitates support groups.
